Raleigh man pays $1,500 for A/C repairs that broke 4 days later

14 June 2022

— A functioning HVAC system is crucial during extreme heat. Sometimes, though, the cost of a repair or replacement unit can be almost as uncomfortable as the heat itself.

One Raleigh man told WRAL News that he paid nearly $1,500 in repairs only to find out days later that the unit was still broken and needed to be replaced.

Raleigh resident Frank Migielicz is cooling down in Denver for work right now, but his wife and two children are stuck in a home without air conditioning.

Earlier this month, Migielicz’s HVAC was blowing warm air, so he had 919 Fix My AC come over. He spent $1,500 on the service, two capacitors and 3 pounds of coolant. The unit started to work, but stopped four days later.

“I was a little perturbed,” he said. “I talked to the owner of the company, and he wasn’t willing to help me out very much.”

Migielicz did get $350 dollar refund, but took his business to Klimatology. They found a separate problem – a coil failed and was leaking coolant – and recommend a replacement. In total, Migielicz will end up spending $8,000.

Five On Your Side spoke with Dale Dawson, the Executive Director at State Board of Examiners of Plumbing, Heating & Fire Sprinkler Contractors. He recommends people check reviews of the technician or company, ask a trusted friend or family member about who they use and check to see if the person is licensed before entering into businesses with someone. Not all technicians need to be licensed, but most do.

“If it’s anything greater than a minor repair, then it would require a license from our board,” Dawson said.

Dawson added that more than anything prevention is key, so make sure to replace your air filters and do routine maintenance.

Five on Your Side checked and 919 Fix My AC is licensed. Five on Your Side reached out to 919 Fix My AC multiple times, but has not heard back yet.

If you would like to report a contractor, click here.

If you would like to see if your technician is licensed, click here.

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